No Wait APP
Project duration: 09.2022-12.2022
Instructor: Paula Seo
Brief
A solution for restaurant waiting problems. I design an app to support users who can remotely join a waitlist and check the real-time waiting status. They can quickly select the restaurant that meets the user’s taste and has a short wait time by filtering.
APP Promote Video
Problem Satement
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The users spend too much time looking for restaurants that offer the waitlist feature.
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The users didn’t get accurate time about the number of customers dining at the restaurant even though they join the waitlist
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The users didn’t know which restaurant doesn’t need to wait
User research-Secondary research
Statista.com
A January 2022 survey analyzed the maximum waiting times people were willing to wait for a table at a restaurant in the United States. While 38 percent of respondents said they would wait 15 to 30 minutes, just 3 percent agreed they would stay more than two hours.
Competitive Analysis
User research-Primary research
Questionnaire: 30 Samples
26 Questions
Interview
Target Market
Persona
User Journey Map-Christina
How Might We Exploration
HMW help users to save more time going to a restaurant in a waiting line?
HMW help users to save more time and clearly remind them to wait for status when they are in the waiting line?
High-fidelity Prototype
Usability Study
In my usability test, I interviewed a total of five people and conducted a usability study through "Task", "Click Path", "Observation", "Quotes", and "Task Completion". I find what aspects of the mockups needed refining based on their feedback.
Usability Study Findings & Improvements
User Journey Map with No Wait App
UI Features #
#Homepage
#Filter
#Join the waitlist
User Experience Flow
Sign in/Sign up
Home Page
Search/Filter
Deatil Page
Design System Video